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Danbury Showroom Open to Public: 9am-5pm M-F
Privacy Policy

Privacy Policy

Privacy Statement for ErgoChef.com Buyers
Ergo Chef, LLC. has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for our website: www.ErgoChef.com

Contact Information
The customer's contact information is used to get in touch with the customer when necessary and for delivering the product. We use your e-mail address only when we are confirming your Internet order or notifying you of the status of your order. We also have put in place privacy protection control systems designed to ensure that your personal data including your billing and account information remain safe and private. We do not disperse your unique demographic information, i.e. we will not sell or give away your name, address, phone number or email address. If you need to modify your personal information at any time, you can contact us at 203-796-0880 (M-F 8:00-5:00 EST) or email us at customerservice@ergochef.com and we will update our database.

Members Mailing List
For those of you who opted in to join the Ergo Chef Mail List by registering, we do not make our email list available to other companies. We also make you aware of featured products in our online store. We let you know about any money saving "member's specials" in our store or pass along any free offers that manufacturers want to offer to our membership. There is an "opt out" website link at the bottom of each mailing, if you decide that you do not want to receive any further issues.

Order Security
All online transactions in our store are handled with industry-standard Secure Sockets Layer (SSL) encryption. When you enter your credit card number and personal information into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us. This provides a secure online shopping environment for you, our valued customer. You may also call in an order by dialing our number 203-796-0880 (Mon-Fri 8:00 - 5:00 EST).

Payment Methods
Ergo Chef, LLC currently accepts VISA, and Mastercard, credit cards for online payment of merchandise.

Your Comments
Sometimes our customers are inspired to tell us about a product that they purchased from Ergo Chef that they really thought made a difference in their lives. We encourage this, as we love to hear from you, and your comments help us improve our service and product offerings. We occasionally share comments we receive via our website; rest assured, we do not publish any last names or specific address information that may identify you. We also take note of any problems that you may have encountered with a product or service and either get the problem fixed if possible or remove the product from our offerings. We will remove products from our store if the workmanship or quality is less than what we want to offer our customers.

Other Site Links
This site contains links to other sites. WWW.ERGOCHEF.COM is not responsible for the privacy practices or the content of such Web sites.

Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

ErgoChef, LLC
4 Eagle Road
Danbury CT. 06810
Ph. 203-796-0880
Fax 203-628-7367
customerservice@ergochef.com